We aren’t just your regular Managed Services Provider. We are your Technology Success Partner.
SMBs are facing larger technology challenges than ever before. Increased complexity has made technology a critical aspect of your business. That’s where we come in.
We’ve developed an extensive set of standards which we use to review your businesses IT in a process called Technical Alignment. This will gives us an extensive overview of your IT systems and allows us to identify areas that are out of alignment.
We will use these technical alignment reviews to assess and prioritize the potential impact that mis-alignments have to your business. We can then plan the most effective strategy to address them.
By constantly repeating this process your understanding of your IT systems and challenges and our understanding of your business increases, allowing us all to make better decisions together.
Our Silver competency is a mark of confidence from Microsoft that our team delivers best-in-class service. We have successfully demonstrated our expertise through rigorous exams achieving a wide range of Microsoft certifications.
As a Microsoft Silver Partner we have an elevated relationship with Microsoft ensuring speedy technical support and we are the first to learn about updates and product enhancements meaning we can pass that benefit on to you by keeping you in the know and offering the most up to date IT solutions ahead of the curve.
Implementing a new IT system or service is only half the challenge. Getting your staff to use it, and use it effectively, is the rest.
At Red Rhombus we’ve partnered with BrainStorm to address this. Our fully managed, customised QuickHelp online training platform personalises each user’s learning experience and empowers long-term behavioural change. Big data, machine learning, and a human touch will help your staff adopt new technologies and adapt to the continually changing IT landscape.
QuickHelp will help your staff to do more with their technology, increasing productivity and facilitating greater communication and efficiencies.