Who is Lolliland?

Lolliland is Australia’s largest independent confectionery importer and wholesaler supplying confectionery, sweets, chocolates, lollies, and candy to major Australian retailers including Coles, Woolworths, Metcash and Aldi.

“Red Rhombus have seamlessly transitioned our company to new technology, increasing our efficiencies. I’ve gone from pulling my hair out every other day over something IT related, to just knowing that Red Rhombus has it all taken care of.”

Danielle Butler, Operations Manager

The Challenge

Prior to engaging Red Rhombus, Lolliland’s technology was aging, unreliable and the cause of frustration for staff and customers alike. A growing list of workarounds to address technology problems were causing inefficiencies in operations and were costing Lolliland time and money. Above all else, Lolliland were frustrated by the ad-hoc nature of the support and advice they received from their incumbent IT provider.

Due to a lack of visibility and understanding of their technology requirements, Lolliland was increasingly experiencing downtime to their IT infrastructure and as a result their business operations.

The Solution

Red Rhombus helped Lolliland define their needs, develop a strategy and assisted the business in migrating to an up to date, cloud-based infrastructure with managed services across their environment. This included a migration of email and file services to Microsoft 365 and an upgrade from Dynamics NAV to Microsoft 365 Business Central.

Using Red Rhombus’ Technology Alignment and vCIO services, Lolliland was able to achieve better visibility and control of their IT requirements, costs and risks.

The Result

  • Lolliland can now rely on a far more robust, reliable, and secure network;
  • Unscheduled downtime has been eliminated with 0 outages in the past 6 months to June 2021;
  • Communication and collaboration with staff and customers have been enhanced with the features of Microsoft 365.

Experience the new standard of Managed IT for yourself